Join the team

First point of contact for users. You answer questions, reproduce issues, and route complex cases to L2. Most work happens in a ticket system and Telegram.

• Experience in a support or helpdesk role
• Comfortable reading API docs and basic JSON
• Clear written communication in Russian and English
• Attention to detail when logging issues

You investigate escalated cases, dig into logs, and work closely with the dev team to identify root causes. When bugs are confirmed you write the reproduction case and track the fix.

• Experience with REST APIs and HTTP debugging tools (curl, Postman)
• Ability to read application logs and spot patterns
• Basic SQL - querying a database to verify user data
• Familiarity with Linux command line

We run on Docker + Nginx + PostgreSQL + Redis. You'll own deployments, CI/CD, monitoring, and on-call. The infrastructure is small today, but the traffic spikes are real.

• Solid Linux and Docker knowledge
• Experience with Ansible or similar provisioning tools
• Set up and maintained monitoring (Grafana, Prometheus, or similar)
• Experience with GitHub Actions or another CI/CD platform

You'll work on improving solve accuracy across captcha types: image captchas, audio, and model-based approaches. Involves dataset collection, training, evaluation, and deployment.

• Python and at least one deep learning framework (PyTorch preferred)
• Experience with computer vision tasks
• Comfortable working with noisy, real-world datasets
• Knows how to evaluate model quality beyond accuracy metrics

Core API and solver pipeline are written in Go. You'll build new endpoints, optimise hot paths, and help design the queue and worker architecture as load grows.

• 2+ years of production Go experience
• Strong understanding of goroutines, channels, and HTTP internals
• PostgreSQL and Redis experience
• Worked with message queues (RabbitMQ, NATS, or similar)